Terms & Conditions

Terms and Conditions

Effective Date: January 9, 2026
Last Updated: January 9, 2026

These Terms and Conditions (“Terms”) govern your use of the website operated by The Tye-Dyed Iguana LLC (“Company,” “we,” “us,” or “our”). By accessing or using this website, placing an order, or purchasing tickets or services, you agree to be bound by these Terms. If you do not agree, do not use this website.


1. Use of Website

You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.

  • Attempt to gain unauthorized access to systems, accounts, or data
  • Use bots, scrapers, or other automated tools without our prior written permission
  • Submit false, fraudulent, or misleading information
  • Use the website in violation of any applicable law or regulation

2. Products and Services

The Tye-Dyed Iguana LLC offers reptile supplies, live animals, feeders, event tickets, and related merchandise and services. All product descriptions, prices, availability, and promotions are subject to change without notice.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, inventory issues, legal restrictions, shipping limitations, or other business concerns.


3. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. Payment must be received and authorized before an order is processed.

Payments may be processed through third-party providers, including PayPal and Square. The Tye-Dyed Iguana LLC does not store full payment card numbers.


4. Shipping, Delivery, and Local Pickup

The Tye-Dyed Iguana LLC offers local pickup and nationwide shipping where available and legally permitted. Shipping and delivery dates are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, weather, acts of nature, service interruptions, incorrect address information, recipient unavailability, or circumstances beyond our reasonable control.

Customers are solely responsible for providing accurate shipping information and for being available to receive deliveries when required.


5. Live Animal Sales

Live animal sales are subject to additional restrictions and conditions due to the nature of the products. By purchasing a live animal, you represent that you understand the animal’s care requirements and that you will provide proper housing, heating, lighting, hydration, diet, sanitation, and ongoing husbandry.

Except as expressly stated in our Guarantee page, all live animal sales are final. The Tye-Dyed Iguana LLC is not responsible for loss, illness, injury, feeding issues, or death arising from improper care, improper setup, delayed pickup, customer negligence, stress after delivery, incompatible cohabitation, or other conditions outside our control.

Our current animal guarantee terms are incorporated into these Terms by reference and are available at: https://thetyedyediguana.com/guarantee/


6. Returns, Refunds, and Store Credit

Returns, refunds, exchanges, and store credit are governed by our posted policies, including our Shipping & Returns page and our Guarantee page. Those policies are incorporated into these Terms by reference.

Shipping & Returns: https://thetyedyediguana.com/shipping-returns/
Guarantee: https://thetyedyediguana.com/guarantee/

Where a refund, replacement, store credit, or other remedy is offered, that remedy shall be the customer’s sole and exclusive remedy to the fullest extent permitted by law.


7. Event Tickets and Admissions

The Tye-Dyed Iguana LLC may offer tickets for events, including reptile shows, educational programs, special appearances, and similar activities.

  • All ticket sales are final unless otherwise stated in writing
  • Event dates, times, venues, guest appearances, and programming are subject to change without notice
  • We are not responsible for travel expenses, lodging, or other incidental costs
  • We reserve the right to refuse admission or remove any person for disruptive, unsafe, unlawful, or inappropriate behavior without refund

8. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, product descriptions, page layouts, and other materials, is owned by or licensed to The Tye-Dyed Iguana LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, display, or exploit any website content without our prior written consent.


9. User Content

If you submit or post reviews, comments, photos, videos, testimonials, or other content, you grant The Tye-Dyed Iguana LLC a non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, display, and distribute that content in connection with our business.

You represent that you own or control the rights to any content you submit and that your content does not violate any law or infringe any third-party right.


10. Third-Party Services and Platforms

This website may integrate with or rely on third-party services and platforms, including BigCommerce, PayPal, Square, ShipStation, ShipperHQ, TikTok, Meta, Google, YouTube, and similar providers.

The Tye-Dyed Iguana LLC is not responsible for the content, functionality, availability, acts, omissions, or policies of third-party platforms or services.


11. Disclaimer of Warranties

This website and all products and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, except as expressly stated by us in writing.

To the fullest extent permitted by law, The Tye-Dyed Iguana LLC disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.


12. Limitation of Liability

To the fullest extent permitted by law, The Tye-Dyed Iguana LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the website, any purchase, any shipment, any live animal sale, any event, or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount actually paid by you to The Tye-Dyed Iguana LLC for the specific product or service giving rise to the claim.


13. Chargebacks and Payment Disputes

You agree to contact The Tye-Dyed Iguana LLC before initiating any chargeback or payment dispute so that we have an opportunity to resolve the issue directly.

Fraudulent, abusive, or bad-faith chargebacks may result in denial of future service, cancellation of pending orders, recovery efforts, and any other remedies available under applicable law.


14. Indemnification

You agree to defend, indemnify, and hold harmless The Tye-Dyed Iguana LLC and its owners, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the website, your violation of these Terms, your violation of any law, or your negligence or misconduct.


15. Arbitration and Dispute Resolution

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to your use of this website, any purchase, any live animal sale, any shipment, any ticket purchase, or these Terms shall be resolved exclusively through binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

Arbitration shall be conducted in Missouri, unless otherwise required by law, and shall be governed by the Federal Arbitration Act and applicable arbitration rules. You and The Tye-Dyed Iguana LLC each waive any right to a jury trial.

You further agree that any arbitration or proceeding shall be conducted only on an individual basis and not as part of any class, consolidated, representative, or collective action. You waive any right to participate in a class action or class-wide arbitration to the fullest extent permitted by law.

If any portion of this arbitration provision is found unenforceable, the remaining portions shall remain in full force and effect to the fullest extent permitted by law.


16. Governing Law

These Terms and any dispute between you and The Tye-Dyed Iguana LLC shall be governed by the laws of the State of Missouri, without regard to conflict of law principles, except where superseded by federal law applicable to arbitration.


17. Changes to Terms

The Tye-Dyed Iguana LLC may update these Terms at any time by posting revised Terms on this website. Your continued use of the website after revised Terms are posted constitutes your acceptance of the updated Terms.


18. Contact Information

The Tye-Dyed Iguana LLC
Email: admin@thetdi.com
Website: https://thetyedyediguana.com


Disclaimer: These Terms and Conditions are provided for general informational purposes and do not constitute legal advice. For advice tailored to your specific situation, consult a qualified attorney.