Live animals are shipped via UPS Next Day Air and are delivered by 12:00 pm to most locations, Tuesday through Friday. We do not ship internationally. Shipping your live animal is dependent on your availability and weather.
We can ship directly to your address, as long as your local overnight low temperature is above 39F, and your high temperature is below 90F at noon on the day of arrival. If your overnight lows are below 40F but above 30F, we can ship to your closest UPS Location that accepts "Hold for Pickup" packages. If your high temperature is over 90F at the guarantee 'delivered by' time (typically 12pm), we can ship to your closest UPS Location that accepts Hold for Pickup packages. If your overnight low is below 30F, we retain the right to hold shipping until temperatures increase due to safety concerns.